EV Charger Service and Maintenance
Keeping Your EV Infrastructure Running, 24/7/365
Installing EV chargers is just the beginning. To keep your network reliable, compliant, and cost-effective, it needs to be monitored, maintained, and proactively optimised.
At GridUnlock, we don’t just build your EV charging infrastructure—we keep it running at peak performance with a full-service maintenance programme backed by AI-driven diagnostics and round-the-clock support.
The Pain Of Poor Maintenance
Unexpected Downtime
Out-of-service chargers damage your reputation, delay your fleet, and impact revenue. Most failures go unnoticed—until a driver reports them, or your vehicles come to a standstill.
Costly Replacement
Neglected wear-and-tear leads to full hardware replacements that could’ve been avoided with early intervention. Even though warranties only last a few years, devices that are not looked after need replacing sooner.
No Visibility
Without live monitoring or predictive alerts, you’re left guessing what’s working and what’s not. Seeing it before it becomes a problem should be key.
Fragmented Support
Multiple vendors, warranty confusion, and long response times create frustration—and leave you exposed.
Our Service & Maintenance Solutions
We provide comprehensive EV charger support that helps you avoid downtime, reduce costs, and prolong the lifespan of your infrastructure.
Preventative Maintenance Packages
Scheduled visits include full health checks, software updates, and performance testing to ensure:
✅ Safe operation
✅ Warranty compliance
✅ Optimal charging speeds
✅ Site-wide energy efficiency
Remote Monitoring & Control
Our OCPP-compliant platform gives you full visibility into:
Live charger status and session data
Automated fault detection and alerts
Remote resets and configuration
Load balancing and EMS integrations
Stay ahead of issues—before your drivers are affected.
Predictive Maintenance with AI
Our smart diagnostics engine monitors every charger in real-time—tracking usage patterns, component health, and anomalies.
We use AI to predict failures before they happen, enabling:
Early part replacements
Reduced unplanned outages
Data-backed service scheduling
24/7/365 Support
We offer always-on technical support with local based engineers available day or night.
Choose from:
Standard SLA Priority Rapid Response Full Coverage Packages (including parts & labour)
Extend the Life of Your Investment
Your EV charging system is a long-term asset—but only if it’s looked after.
Our service plans help you:
Prolong charger lifespan
Avoid expensive replacements
Maximise uptime and energy ROI
Report confidently with performance analytics
Let’s Keep You Fully Charged
Don’t wait for breakdowns. Let GridUnlock protect your charging investment with predictive maintenance, expert support, and 24/7 reliability.
📞 Talk to our service team today
📩 hello@staging.realev.co.uk
🌐 staging.realev.co.uk
Or fill out the form and our team will be in touch